Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your Name, Email address, Phone number, Company or other details to help you with your experience. When do we collect information? We collect information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

We use vulnerability scanning and/or scanning to PCI standards. We use an SSL certificate We implement security measures when a user:

  • enters, submits, or accesses their information.
    Yes, however such information can only be accessed by those authorized with special access rights
  • Kept for more than 60 days in order to process our long sales process


Cookie Policy

This Cookie Policy explains how NextUser, Inc. uses cookies and similar technologies to recognize you when you visit our Websites and when you use our Service (the Service), owned and controlled by NextUser. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.

Cookies provide a convenience feature to save you time or tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.

Cookies set by the website owner (in this case, NextUser) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first party and third-party cookies for several reasons. Some cookies are required for technical reasons for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites and Service. For example, NextUser keeps track of the Websites and pages you visit within NextUser, in order to determine what portion of the NextUser Website or Service is the most popular or most used. This data is used to deliver customized content and promotions within the NextUser Website and Service to customers whose behavior indicates that they are interested in a particular subject area. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

In details, we use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

What types of cookies do we use and how do we use them?

The specific types of first and third-party cookies served through our Websites and the purposes they perform. These cookies include:

  • Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and Service and to use some of its features, such as access to secure areas.
  • Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites and Service but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
  • Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites, Service and Mobile Apps are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
  • Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites and Service through third party social networking and other websites. These cookies may also be used for advertising purposes too.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out link, see section “Tracking opt-out”.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Essential website cookies: Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described above.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage the Website and Service by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs or pixels in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers' Personal Information.

Do you use Flash cookies or Local Shared Objects?

The Adobe Flash Player (and similar applications) use technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your Web browser. This technology creates locally stored objects that are often referred to as "Flash cookies." NextUser does not use Flash cookies.

Do you serve targeted advertising?

We do not serve advertising on this website.


Third Party Tracking Technologies

For a list of the cookies used by NextUser, see below:

Name Domain Vendor Category
_gat_UA-2855750-1 .nextuser.com Google Analytics Analytics
_ga .nextuser.com Google Analytics Analytics
_gid .nextuser.com Google Analytics Analytics
_nutm_is .nextuser.com NextUser Targeting
_nutm_sc .nextuser.com NextUser Targeting
_nutm_s .nextuser.com NextUser Targeting
_em_cdn_uid www.nextuser.. Embedly Functionality
slaask- message- 1bd67 cf34dI 03cd6fdf21 a6f4D6aNe3 .nextuser.com Slaask Functionality
slaask- message-1bd67 cf34dI 03cd6fdf21 a6f4D6aNe3 .www.nextuser.... Slaask Functionality
slaask-token-1bd67 cf34dI 03cd6fdf21 a6f4D6aNe3 .nextuser.com Slaask Functionality
slaask-token-1bd67cf34dI 03cd6fdf21 a6f4D6aEAe3 .www.nextuser.... Slaask Functionality


Retention of Personal Information

The information we collect about you is kept for a maximum time of 18 months after your last visit on our website. Once this time is passed or upon your request, the collected information is deleted from our systems and cannot be recovered.

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

If you provide information to our customers as part of their use of the Service, the information is kept for a maximum time of 18 months after your last visit on our customer’s website. Once this time is passed or upon your request, the collected information is deleted from our systems and cannot be recovered. If a customer terminates its use of the Service, then we will provide customer with access to all information stored for the customer by the Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Service.

Data breaches

NextUser will notify users within 72 hours after it becomes aware of any Personal Data Breach affecting your Personal Data.

NextUser documents any personal data breaches, comprising the facts relating to the personal data breach, its effects and the remedial action taken.

Tracking opt-out

You have the right to decide whether to accept or reject cookies. To do so:

  1. Click on this link: `nu.optOut('en')`
  2. A pop-in will open to confirm opt-out with the following texts: "Unsubscribed from preference tracking & marketing activities. Thanks! We just received your request to unsubscribe from individual preference tracking and all type of marketing communications triggered to personalize your user experience."
  3. From this point on, you will no longer be tracked on nextuser.com.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously
  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
  • Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
  • Users will be notified of any privacy policy changes: On our Privacy Policy Page
  • Users are able to change their personal information: By chatting with us or sending us a ticket


How does our site handle do not track signals?

We don't honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don't honor them because:

We do not have the resources currently available at this time to offer a good experience to those visitors wishing not to be tracked. We will change this in the future


Does our site allow third party behavioral tracking?

It's also important to note that we allow third party behavioral tracking


COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under 13.


Fair Information Practices

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in site notification


Other

Within 30 days of discovering the breach We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors


CAN SPAM Act

We collect your email address:

  • To send information, respond to inquiries, and/or other requests or questions.
  • To market to our mailing list or continue to send emails to our clients after the original transaction has occurred
  • To be accordance with CANSPAM we agree to the following:
    • We will NOT use false, or misleading subjects or email addresses
    • We will identify the message as an advertisement in some reasonable way
    • We will include the physical address of our business or site headquarters
    • We will monitor third party email marketing services for compliance, if one is used.
    • We will honor opt-out/unsubscribe requests quickly
    • We will give an 'opt-out' or 'unsubscribe' option

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.